Integral Risk Management

ISO 31000 and ONR 49000

Today, all companies and institutions are subject to international standards for integral risk management, in accordance with ISO 31000 and ONR 49000. For the Board of Directors and the operational management, the focus is on the strict legal obligation to design, implement and monitor this first-class management tool. In practice, it has proven to be a decisive advantage to manage your risk management system digitally and promptly. We are happy to support you in conception and implementation.


Comprehensive risk assessment

In practice, it is a particular challenge to identify the most harmful risks or to bring them up to date on a regular basis. This includes, in particular, those risks which endanger human life (employer's duty of care) and can cause a related loss of reputation.


Example of a retail company:

  • Major fire or rampage in a retail shop;
  • Criminal attack on the chain of stores, e.g. by poisoning food;
  • Shop employee commits a serious offence, which is associated with the company
    through the media;
  • Sexual assault in the shop;
  • Shitstorm in the social media, etc.

But also the "normal" risks, such as

  • Robbery of a shop (increased risk due to the long opening hours, e.g. of petrol station shops, when only a few people are still on the move);
  • Recalls of potentially harmful products, blatant mistakes by own personnel

can be taken up by the media in such a way that reputational damage results and management is suddenly forced to take action. 


Internal changes, such as staff changes, the opening of new locations, the introduction of new concepts, etc., which by law require existing risk management to be adapted to the new circumstances, should also not be ignored.


Successful risk management

In addition to the planning management of risks, which are projects with clear orders, responsibilities and time budgets, special attention is paid to crisis management in real time: Once the crisis organisation has been prepared, the company can act on time and thus gain freedom of action. By forming an ad-hoc crisis management team, practicing the individual roles, preparing the basis for decisions and communication concepts, order is immediately restored to chaos.